Frequently Asked Questions
We are open from 7:00AM to 4:00PM Monday-Friday.
Yes! We are open to the general public and anyone can apply for an account.
No but we strongly encourage applying for an account to recieve priority service and the ability to utilize this website to the fullest.
If you have an existing White's Lumber & Supply, Credit or Trade Account and would like to access it online, fill in our online request form by clicking here https://whiteslumbersupply.us.evostore.io/link-my-existing-account. A member of our team will be in touch when it has been set up.
For individuals or businesses with a credit/charge accounts, you will have the option to charge your order to your existing credit account. In order for these orders to be fulfilled, your account must be in good standing - that is no overdue balances & below the credit limit. If you are experiencing issues with your credit account, have an account inquiry, or need online access to your account, please email our team at sales@whitessupply.com. For guest customers or customers with cash accounts - we accept Amex, Visa Discover and Mastercard. For account payments - you can also pay via ACH payment.
If you have a credit/charge account with us and want to pay it online, firstly you need to login. Click on the account icon at the top of the page, this will then populate the account panel on the right-hand side. Click and then click on account overview. Click the make payment button. Here you can pay your statement in full or pay a nominal amount.
If you have a credit/charge account with us and want to pay it online, firstly you need to login. Click on the account icon at the top of the page, this will then populate the account panel on the right-hand side. Click and then click on account overview. Click the make payment button. Here you can now select which invoices you wish to pay.
When logged in to your account, click on the account icon and navigate to invoice history.
If you can't see all the invoices you are expecting to, you may need to adjust either the job or date range. You can do this by editing the filters within the light gray bar. If you are still having issues, please contact sales@whitessupply.com.
If you can't see all the invoices you are expecting to, you may need to adjust either the job or date range. You can do this by editing the filters within the light gray bar. If you are still having issues, please contact sales@whitessupply.com.
No - invoices must be paid in full and partial payments are not accepted.